[et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” background_color=”gcid-0973e968-e6a1-4928-bd07-08495e501733″ custom_margin=”0px||-111px||false|false” custom_padding=”40px||7px||false|false” global_colors_info=”{%22gcid-0973e968-e6a1-4928-bd07-08495e501733%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.1″ _module_preset=”default” text_font=”|600|||||||” header_font=”|600|||||||” header_text_color=”#ffffff” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” header_line_height_tablet=”” header_line_height_phone=”1em” header_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”Georama|600||on|||||” text_text_color=”gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b” text_font_size=”1rem” text_line_height=”1em” header_6_font=”|600|||||||” header_6_text_color=”gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b” header_6_font_size=”19px” background_layout=”dark” custom_margin=”-18px||||false|false” custom_margin_tablet=”-18px||||false|false” custom_margin_phone=”-8px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||||false|false” global_colors_info=”{%22gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b%22:%91%22text_text_color%22,%22header_6_text_color%22%93}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.27.6″ _module_preset=”default” min_height=”196.6px” custom_margin=”0px|auto|-148px|auto|false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/jillgroboski.com\/wp-content\/uploads\/2024\/03\/OLH-project-hdr8.png” title_text=”OLH-project-hdr8″ _builder_version=”4.24.2″ _module_preset=”default” width=”101%” module_alignment=”left” min_height=”649px” custom_padding=”0px|0px|0px|||” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” min_height=”724px” custom_margin=”||2px|||” custom_padding=”48px||0px||false|false” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”0px||8px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_color=”#1f1f1f” header_2_font_size=”48px” width=”100%” custom_margin=”-51px|||||” custom_padding=”0px||0px||false|false” header_2_font_size_tablet=”48px” header_2_font_size_phone=”32px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”16px” global_colors_info=”{}”]<\/p>\n
Baseline usability testing revealed significant friction:<\/p>\n
Members lacked direction when entering the platform and struggled to stay engaged after completing the initial health assessment.<\/strong><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”16px” text_line_height=”1.8em” header_3_font=”|600|||||||” header_3_text_color=”gcid-0973e968-e6a1-4928-bd07-08495e501733″ header_5_font=”–et_global_body_font||||||||” header_5_text_color=”gcid-0973e968-e6a1-4928-bd07-08495e501733″ width=”100%” module_alignment=”left” custom_margin=”|-217px||||” custom_padding=”7px|||||” header_5_font_size_tablet=”” header_5_font_size_phone=”18px” header_5_font_size_last_edited=”on|phone” header_5_line_height_tablet=”” header_5_line_height_phone=”1.4em” header_5_line_height_last_edited=”on|phone” global_colors_info=”{%22gcid-0973e968-e6a1-4928-bd07-08495e501733%22:%91%22header_3_text_color%22,%22header_5_text_color%22%93}” header_5_line_height__hover_enabled=”off|desktop”]<\/p>\n From a business perspective:<\/p>\n The existing experience did not clearly guide members toward meaningful next steps.<\/strong><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” background_color=”gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b” custom_margin=”0px||||false|false” global_colors_info=”{%22gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”||||||||” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n Does the platform clearly define the next right thing for a member to do in their health journey?<\/strong><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”16px” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Results” use_icon=”on” font_icon=”||divi||400″ icon_color=”gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b” icon_placement=”left” image_icon_width=”28px” content_max_width=”85%” admin_label=”Results Blurb 1″ _builder_version=”4.27.6″ _module_preset=”default” body_font_size=”16px” background_color=”gcid-primary-color” image_icon_custom_padding=”8px||||false|false” background_layout=”dark” width=”70%” module_alignment=”center” custom_padding=”32px|32px|32px|32px|false|false” global_colors_info=”{%22gcid-primary-color%22:%91%22background_color%22%93,%22gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b%22:%91%22icon_color%22%93}”]<\/p>\n This work surfaced a lack of continuity, feedback, and motivation throughout the experience.<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”||28px|||” global_colors_info=”{}”][et_pb_row 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custom_padding=”16px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.2″ _module_preset=”default” header_3_font=”|600|||||||” header_3_text_color=”gcid-04c20a82-c02f-4b52-b4fd-6adb9289e6ff” header_3_line_height=”1.2em” header_5_font=”–et_global_body_font||||||||” header_5_text_color=”gcid-0973e968-e6a1-4928-bd07-08495e501733″ width=”60%” global_colors_info=”{%22gcid-0973e968-e6a1-4928-bd07-08495e501733%22:%91%22header_5_text_color%22%93,%22gcid-04c20a82-c02f-4b52-b4fd-6adb9289e6ff%22:%91%22header_3_text_color%22%93}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” 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column_structure=”1_2,1_2″ _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”29px|auto||auto||” custom_padding=”9px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/jillgroboski.com\/wp-content\/uploads\/2024\/02\/dash-tablet-view.png” title_text=”dash-tablet-view” _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/jillgroboski.com\/wp-content\/uploads\/2024\/02\/Dashboard-MOBRES.png” title_text=”Dashboard-MOBRES” _builder_version=”4.24.1″ _module_preset=”default” width=”60%” module_alignment=”right” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”29px|auto||auto||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” header_6_text_color=”gcid-b2e16a91-d5a7-489a-97b8-deb21e53d7f4″ custom_margin=”||1px|||” custom_padding=”|||116px|false|false” global_colors_info=”{%22gcid-b2e16a91-d5a7-489a-97b8-deb21e53d7f4%22:%91%22header_6_text_color%22%93}”]<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/jillgroboski.com\/wp-content\/uploads\/2024\/02\/Mobile-Dashboard2.png” alt=”dashboard for wellness mobile app” title_text=”Mobile-Dashboard2″ _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”|auto|23px|auto||” custom_padding=”16px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”16px” header_3_font=”|600|||||||” header_3_text_color=”gcid-04c20a82-c02f-4b52-b4fd-6adb9289e6ff” header_3_line_height=”1.2em” header_5_font=”–et_global_body_font||||||||” header_5_text_color=”gcid-0973e968-e6a1-4928-bd07-08495e501733″ width=”100%” custom_padding=”|0px||||” global_colors_info=”{%22gcid-0973e968-e6a1-4928-bd07-08495e501733%22:%91%22header_5_text_color%22%93,%22gcid-04c20a82-c02f-4b52-b4fd-6adb9289e6ff%22:%91%22header_3_text_color%22%93}”]<\/p>\n Programs were updated to balance guidance with user agency:<\/p>\n This approach supported personalization while maintaining structure.<\/strong><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”16px” header_3_font=”|600|||||||” header_3_text_color=”gcid-04c20a82-c02f-4b52-b4fd-6adb9289e6ff” header_3_line_height=”1.2em” header_5_font=”–et_global_body_font||||||||” header_5_text_color=”gcid-0973e968-e6a1-4928-bd07-08495e501733″ width=”100%” custom_padding=”|0px||||” global_colors_info=”{%22gcid-0973e968-e6a1-4928-bd07-08495e501733%22:%91%22header_5_text_color%22%93,%22gcid-04c20a82-c02f-4b52-b4fd-6adb9289e6ff%22:%91%22header_3_text_color%22%93}”]<\/p>\n The redesigned plan experience centralized action and tracking:<\/p>\n This reduced the need to navigate between individual activities and made progress easier to understand.<\/strong><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” custom_padding=”0px||8px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”gcid-b2e16a91-d5a7-489a-97b8-deb21e53d7f4″ custom_margin=”||14px|||” global_colors_info=”{%22gcid-b2e16a91-d5a7-489a-97b8-deb21e53d7f4%22:%91%22text_text_color%22%93}”]<\/p>\n Members are able to customize their wellness plans based on their interests.<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/jillgroboski.com\/wp-content\/uploads\/2024\/02\/Program-Create-DESK.jpg” title_text=”Program-Create-DESK” _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”||26px|||” box_shadow_style=”preset2″ box_shadow_horizontal=”4px” box_shadow_vertical=”2px” box_shadow_blur=”6px” box_shadow_color=”rgba(0,0,0,0.25)” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.24.1″ _module_preset=”default” custom_padding=”6px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image 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_module_preset=”default” text_text_color=”gcid-b2e16a91-d5a7-489a-97b8-deb21e53d7f4″ custom_margin=”||1px|132px|false|false” global_colors_info=”{%22gcid-b2e16a91-d5a7-489a-97b8-deb21e53d7f4%22:%91%22text_text_color%22%93}”]<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/jillgroboski.com\/wp-content\/uploads\/2024\/02\/Program-Create-MOB.png” title_text=”Program-Create-MOB” _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/jillgroboski.com\/wp-content\/uploads\/2024\/02\/Program-MyPlan-MOB.png” title_text=”Program-MyPlan-MOB” align=”right” _builder_version=”4.24.1″ _module_preset=”default” custom_padding=”44px|||||” custom_padding_tablet=”44px|||||” custom_padding_phone=”4px||||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” custom_padding=”0px||4px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”gcid-b2e16a91-d5a7-489a-97b8-deb21e53d7f4″ custom_margin=”||9px|||” global_colors_info=”{%22gcid-b2e16a91-d5a7-489a-97b8-deb21e53d7f4%22:%91%22text_text_color%22%93}”]<\/p>\n Members can participate in their activities within the program and track their progress.<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/jillgroboski.com\/wp-content\/uploads\/2024\/02\/Program-Track-DESK.jpg” title_text=”Program-Track-DESK” _builder_version=”4.24.1″ _module_preset=”default” custom_margin=”||27px|||” box_shadow_style=”preset2″ box_shadow_horizontal=”4px” box_shadow_vertical=”2px” box_shadow_blur=”6px” box_shadow_color=”rgba(0,0,0,0.25)” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” _builder_version=”4.24.1″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/jillgroboski.com\/wp-content\/uploads\/2024\/02\/Program-Track-TAB.png” title_text=”Program-Track-TAB” _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/jillgroboski.com\/wp-content\/uploads\/2024\/02\/Program-Track-MOBRES3.png” title_text=”Program-Track-MOBRES3″ 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_module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” custom_padding=”16px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”17px” header_3_font=”|600|||||||” header_3_text_color=”gcid-04c20a82-c02f-4b52-b4fd-6adb9289e6ff” header_3_line_height=”1.2em” header_5_font=”–et_global_body_font||||||||” header_5_text_color=”gcid-0973e968-e6a1-4928-bd07-08495e501733″ width=”65%” custom_padding=”|0px||||” custom_css_free_form=”h3{|| margin-bottom:2%;||}” global_colors_info=”{%22gcid-0973e968-e6a1-4928-bd07-08495e501733%22:%91%22header_5_text_color%22%93,%22gcid-04c20a82-c02f-4b52-b4fd-6adb9289e6ff%22:%91%22header_3_text_color%22%93}”]<\/p>\n The rewards experience was simplified to improve clarity:<\/p>\n This replaced a complex nested-tab structure with a more intuitive hierarchy.<\/strong><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” custom_padding=”0px||16px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/jillgroboski.com\/wp-content\/uploads\/2024\/02\/Rewards-DESK.jpg” title_text=”Rewards-DESK” _builder_version=”4.24.1″ _module_preset=”default” box_shadow_style=”preset2″ box_shadow_horizontal=”4px” box_shadow_vertical=”2px” box_shadow_blur=”6px” box_shadow_color=”rgba(0,0,0,0.25)” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.24.1″ _module_preset=”default” custom_padding=”16px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image 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type=”4_4″ _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”gcid-b2e16a91-d5a7-489a-97b8-deb21e53d7f4″ custom_margin=”||1px|132px|false|false” global_colors_info=”{%22gcid-b2e16a91-d5a7-489a-97b8-deb21e53d7f4%22:%91%22text_text_color%22%93}”]<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/jillgroboski.com\/wp-content\/uploads\/2024\/02\/Rewards-MOB.png” alt=”Rewards page for wellness mobile app” title_text=”Rewards-MOB” _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Reflection” use_icon=”on” font_icon=”||divi||400″ icon_color=”gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b” icon_placement=”left” image_icon_width=”28px” content_max_width=”100%” admin_label=”Results Blurb 1″ _builder_version=”4.27.6″ _module_preset=”default” body_font_size=”16px” background_color=”gcid-primary-color” image_icon_custom_padding=”8px||||false|false” background_layout=”dark” width=”100%” module_alignment=”center” custom_padding=”32px|32px|32px|32px|false|false” hover_enabled=”0″ global_colors_info=”{%22gcid-primary-color%22:%91%22background_color%22%93,%22gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b%22:%91%22icon_color%22%93}” sticky_enabled=”0″]<\/p>\n The redesign clarified user pathways and laid the foundation for improved engagement, measured through participation and repeat use.<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”gcid-75330eeb-a759-43f1-aa2a-426b525a3ef5″ 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button_bg_color=”gcid-04c20a82-c02f-4b52-b4fd-6adb9289e6ff” button_border_radius=”0px” button_font=”|600||on|||||” button_icon=”$||divi||400″ button_icon_color=”gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b” button_on_hover=”off” background_layout=”dark” custom_padding=”3%|8%|3%|6%|false|false” global_colors_info=”{%22gcid-04c20a82-c02f-4b52-b4fd-6adb9289e6ff%22:%91%22button_bg_color%22%93,%22gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b%22:%91%22button_icon_color%22,%22button_text_color%22%93}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Footer” module_id=”contact” _builder_version=”4.24.0″ _module_preset=”default” background_color=”#0F0F0F” custom_padding=”4vw||4vw||true|false” custom_padding_tablet=”4vw||4vw||true|false” custom_padding_phone=”8vw||8vw||true|false” link_option_url=”#contact” global_module=”801″ saved_tabs=”all” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.1″ _module_preset=”default” width=”50%” width_tablet=”75%” width_phone=”85%” width_last_edited=”on|phone” custom_margin=”0px|auto|-10px|auto|false|false” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”0px|auto||auto|false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”e8a3a817-ff58-45e7-a94f-34b3b34f817a” text_text_color=”gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b” header_text_color=”gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b” header_2_text_color=”gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b” header_3_text_color=”#FFFFFF” text_orientation=”center” header_3_font_size_tablet=”” header_3_font_size_phone=”26px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b%22:%91%22text_text_color%22,%22header_text_color%22,%22header_2_text_color%22%93}”]<\/p>\n Hi I’m Jill! I have 13 years of experience in design, primarily in healthcare. I focus on creating clear, well-crafted experiences for complex systems. Let\u2019s connect.<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/jillgroboski.com\/index.php\/resume\/” button_text=”Work Experience” button_alignment=”center” disabled_on=”off|off|off” _builder_version=”4.24.1″ _module_preset=”6527b74a-8e4d-41cf-8663-1b060e1ded1f” button_text_color=”gcid-04c20a82-c02f-4b52-b4fd-6adb9289e6ff” button_bg_color=”gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b” custom_margin=”16px||||false|false” custom_margin_tablet=”0px||16px||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” global_colors_info=”{%22gcid-04c20a82-c02f-4b52-b4fd-6adb9289e6ff%22:%91%22button_text_color%22%93,%22gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b%22:%91%22button_bg_color%22%93}”][\/et_pb_button][et_pb_divider divider_position=”center” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.24.0″ _module_preset=”default” width=”20%” width_tablet=”25%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”20px||||false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.24.0″ _module_preset=”default” custom_padding=”|8px|||false|false” custom_padding_tablet=”|0px|||false|false” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” background_layout=”dark” module_alignment=”center” global_colors_info=”{}”]<\/p>\n<\/h3>\n
Business<\/h3>\n
\n
<\/span>\u200b<\/h5>\n
How We Defined the Problem<\/h2>\n
We asked a core question:<\/h4>\n
To answer this, we conducted:<\/h4>\n
\n
The Solution<\/h2>\n
Journey-Oriented Dashboard<\/span><\/h3>\n
The dashboard was redesigned to emphasize progress and direction rather than isolated tasks.<\/h5>\n
Key features included:<\/h5>\n
\n
<\/p>\nNATIVE MOBILE APP<\/h6>\n
Personalized Programs<\/h3>\n
\n
<\/h5>\n
My Plan<\/span><\/h3>\n
\n
NATIVE MOBILE<\/h6>\n
NATIVE MOBILE<\/h6>\n
Rewards<\/h3>\n
\n
<\/h5>\n
NATIVE MOBILE<\/h6>\n
Let’s Connect!<\/h2>\n